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Hosted by Derick Lafleur, our webinars present a unique opportunity to engage and discuss in real time with an international optimisation and outsourcing expert.
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Who are the webinars for?
C-suite executives, board memebers, senior leaders and managers who are cosidering outsourcing as an option, or would like to improve the performance of their existing outsourcing project.
About Derick Lafleur
Derick Lafleur is an outsourcing, CX and process optimisation expert with over 25 years of experience across a wide range of industries and projects.
Through his extensive knowledge and deep understanding of outsourcing best practice, business process optimisation and CX strategies Derick has contributed to the success of 1000+ projects for over 100 organisations.
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