Services overview

We help businesses create successful and sustainable outsourcing partnerships.

Our services

The 6 phases of outsourcing

Every outsourcing project includes six distinct phases. A successful project will be driven by specific objectives, processes and activities within each phase, all working together toward the desired outcome.

01.

Foundation

Making key decisions, setting the necessary structure and expectations for project success.

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02.

Tendering

Creating an efficient and effective framework and guidelines focused on finding the right outsourcing partner.

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03.

Selection

Identify and select the right partner, establish a balanced commercial and legal agreement.

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04.

Transition

Proven strategies to deliver the successful migration of services to the outsourcing partner.

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05.

Go live

Embed the new operating model and achieve baseline performance to minimise disruptions to your services.

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06.

Refining

Continuous calibration of the new operating model and optimising overall service delivery and performance.

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solutions

Services that are tailored
to your specific needs
.

Partner with us to design and implement targeted and optimised solutions for your outsourcing project.

We can fully manage the entire end-to-end project, or we can help with specific phases, and even tasks within a phase.

Integrated best practice methodology

25+ years of practical knowledge and experience

Tendering strategies

Find the right partner in the right geography

Negotiation expertise

Outsourcing strategies to maximise your negotiating position.

Time-saving templates & guides

An extensive and customisable resources library